Contents
1. Introduction
Gamercave.pk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our marketplace services.
2. Information We Collect
2.1 Personal Information
- Account Information: Name, email, phone, username, password
- Profile Information: Avatar, display preferences, communication settings
- Verification Information: For sellers - CNIC/NICOPA, business documents, bank details
- Financial Information: Vault balance, transaction history, withdrawal/deposit records
2.2 Transaction Information
- Order details (products purchased, amounts, dates)
- Payment methods and references
- Digital code delivery records
- Dispute history and resolutions
2.3 Technical Information
- IP address and device information
- Browser type and version
- Pages visited and browsing behavior
3. How We Use Your Information
Platform Operations
Account management, order processing, vault transactions, seller verification, dispute resolution
Security
Fraud monitoring, identity verification, risk management, security incident investigation
Communication
Order confirmations, dispute updates, support responses, marketing (with consent)
Platform Improvement
Analytics, feature enhancement, product recommendations, search optimization
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 3 years for legal compliance |
| Transaction Records | Duration of account + 3 years |
| Seller Verification Documents | Account duration + 5 years |
| Communication Records | 3 years |
6. Your Rights and Choices
Account Management
Update profile anytime via Account Settings. Request bank changes (subject to verification).
Data Access
Request a copy of your personal data by contacting support.
Data Deletion
Request account deletion through Account Settings. Pending transactions must be completed first.
Communication Preferences
Opt out of marketing emails via unsubscribe links. Transactional emails cannot be opted out.