Refund Policy

Last Updated: March 2, 2026

Contact: +92 345 011 4124

Important: By using Gamercave.pk, you agree to this Refund Policy and accept that all admin decisions are final.
1. Dispute Window
Disputes must be opened within:
24 HOURS OF DELIVERY

Once the 24-hour dispute window closes, NO FURTHER DISPUTES CAN BE OPENED for that order. The transaction will be considered complete and final.

2. Valid Reasons for Disputes

You may open a dispute within 24 hours of delivery ONLY for these reasons:

Invalid Code

The product code doesn't work

Already Used Product

The code has already been redeemed

Wrong Product

Different product than ordered

Region Mismatch

Product not compatible with your region

3. Dispute Resolution Process
1
Open Dispute

Within 24 hours of delivery via your Orders page

2
Seller Response

Seller has 12 hours to respond to the dispute

3
Admin Review

If unresolved, admin reviews the case

4
Final Decision

Admin makes final decision within 48-72 hours

Admin Decision is FINAL: All dispute resolutions decided by Gamercave.pk administration are final and binding. By using our platform, you agree to accept and abide by all admin decisions without exception.
4. Important Rules
  • NO DISPUTES can be opened after the 24-hour window closes
  • Valid reasons only: Invalid code, already used product, wrong product, region mismatch
  • Admin decisions are FINAL and cannot be appealed
  • 24-hour window starts from the moment of delivery
5. Dispute Outcomes
Full Refund

Money returned to vault

Replacement

New working code provided

Dispute Denied

No refund issued

6. Non-Refundable Scenarios
  • Disputes opened after the 24-hour window (automatically rejected)
  • Buyer's remorse (product works as described)
  • Technical issues on buyer's end (wrong account region, user error)
  • Products that were successfully delivered and verified working
  • Any reason not listed in "Valid Reasons for Disputes" section
7. How to Open a Dispute
Step 1

Go to Orders

Step 2

Click "Open Dispute"

Step 3

Provide details

Step 4

Must be within 24h

8. Chargebacks
WARNING: Initiating a chargeback with your bank or payment provider will result in IMMEDIATE AND PERMANENT ACCOUNT SUSPENSION. All disputes MUST be handled through our platform's dispute resolution system.
9. Agreement

I understand I have only 24 hours to open a dispute

I understand valid dispute reasons are limited to: invalid codes, already used products, wrong products, or region mismatch

I understand that admin decisions are FINAL and cannot be appealed

I agree to accept all dispute resolutions decided by Gamercave.pk administration


Effective Date: March 2, 2026

+92 345 011 4124 | support@gamercave.pk | Multan, Pakistan

Welcome to Gamercave.pk

Sign in to access your personalized gaming marketplace


Browse as Guest
All Products
Categories