Refund Policy
Last Updated: March 2, 2026
Contact: +92 345 011 4124
1. Dispute Window
Disputes must be opened within:
24 HOURS OF DELIVERYOnce the 24-hour dispute window closes, NO FURTHER DISPUTES CAN BE OPENED for that order. The transaction will be considered complete and final.
2. Valid Reasons for Disputes
You may open a dispute within 24 hours of delivery ONLY for these reasons:
Invalid Code
The product code doesn't work
Already Used Product
The code has already been redeemed
Wrong Product
Different product than ordered
Region Mismatch
Product not compatible with your region
3. Dispute Resolution Process
Open Dispute
Within 24 hours of delivery via your Orders page
Seller Response
Seller has 12 hours to respond to the dispute
Admin Review
If unresolved, admin reviews the case
Final Decision
Admin makes final decision within 48-72 hours
4. Important Rules
- NO DISPUTES can be opened after the 24-hour window closes
- Valid reasons only: Invalid code, already used product, wrong product, region mismatch
- Admin decisions are FINAL and cannot be appealed
- 24-hour window starts from the moment of delivery
5. Dispute Outcomes
Full Refund
Money returned to vault
Replacement
New working code provided
Dispute Denied
No refund issued
6. Non-Refundable Scenarios
- Disputes opened after the 24-hour window (automatically rejected)
- Buyer's remorse (product works as described)
- Technical issues on buyer's end (wrong account region, user error)
- Products that were successfully delivered and verified working
- Any reason not listed in "Valid Reasons for Disputes" section
7. How to Open a Dispute
Step 1
Go to Orders
Step 2
Click "Open Dispute"
Step 3
Provide details
Step 4
Must be within 24h
8. Chargebacks
9. Agreement
I understand I have only 24 hours to open a dispute
I understand valid dispute reasons are limited to: invalid codes, already used products, wrong products, or region mismatch
I understand that admin decisions are FINAL and cannot be appealed
I agree to accept all dispute resolutions decided by Gamercave.pk administration
+92 345 011 4124 | support@gamercave.pk | Multan, Pakistan